Every workplace has them. The people who lift the room... and the ones who seem to suck the life out of it. You know the types. One brings energy, ideas, and optimism. The other… well, you can feel the collective sigh when they walk in. The difference? One is a...
In team sports like football, everyone knows who gets coached… the players. They’re the ones making the real-time decisions, handling pressure, reading the field, and adapting play after play. Interestingly though, a Manager can get a red card too. When you are on the...
Let’s be honest, attracting and keeping young talent in the insurance world isn’t easy right now. I know because I am being increasingly asked about this very topic. If you’re managing people between 17 and 22, you’ve probably noticed how different their expectations...
Every year, businesses invest significant time and money into training their people. Workshops, seminars, online courses, away days… all with the promise of building skills, boosting performance, and unlocking potential. And yet, if we’re honest, training on its own...
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